Examining Hollywood Casino York Galleria's Impact


Intro
The allure of casinos often draws in an eclectic mix of personalities; from seasoned gamblers to curious newcomers. At the heart of this experience lies Hollywood Casino York Galleria, a venue that combines gaming thrills with community vibes. As the landscape of gambling evolves, understanding the intricate dynamics of such establishments becomes paramount for both patrons and stakeholders alike. This article takes a closer look at key aspects of Hollywood Casino York Galleria, exploring its gaming offerings, connection to the local community, and strategies employed to stay relevant in an ever-changing industry.
At its core, this investigation isn't just about slot machines and card tables, but rather the unique environment the casino fosters. How does it cater to its visitors? What role does it play in the economic fabric of the region? These questions and more will be addressed as we peel back the layers of this fascinating establishment, illustrating its profound impact on gamblers and non-gamblers alike.
Whether you’re a high roller or simply someone curious about the gaming world, this article aims to provide valuable insights. Let's delve into the first section focusing on Betting Strategies. This will lay a foundation for understanding how patrons navigate their gaming experiences and make informed choices in the myriad of options available.
Preface to Hollywood Casino York Galleria
Hollywood Casino York Galleria holds a special place in the hearts of many who are drawn not just for the gaming options, but also for the bright lights and lively atmosphere that embodies the classic spirit of a casino. This destination serves as a crossroad for casual visitors and dedicated enthusiasts, offering a unique blend of entertainment, dining, and gaming experiences. Understanding this establishment is more than just knowledge about slot machines and card tables; it encompasses the cultural and economic threads that tie the casino to the surrounding community.
The significance of delving into Hollywood Casino York Galleria lies in its multi-faceted interactions with its patrons and the local economy. The casino is a bustling hub that impacts employment, tourism, and regional growth. Moreover, it stands as a case study in how modern casinos are adapting to the demands of a changing market and evolving consumer preferences. As gaming establishments like this one continue to expand and innovate, examining their foundations and operations can inform broader insights about the gaming industry.
Historical Background
Hollywood Casino York Galleria was launched as part of a broader initiative in Pennsylvania to promote economic development through regulated gaming. The historical backdrop of the casino is rooted in the significant legislation that transformed the gambling landscape in the state, primarily through the Pennsylvania Race Horse Development and Gaming Act, which was enacted in 2004. This law paved the way for not just casinos, but also racetracks that incorporated slot machines and table games.
The casino itself opened its doors to the public over a decade ago and has been continuously evolving since then. Its architecture blends traditional casino designs with modern elements, creating an inviting atmosphere that echoes Hollywood glamour. Over the years, the casino has gone through numerous renovations and expansions, adapting to both technological advancements in gaming and shifts in customer preferences. This historical trajectory showcases Hollywood Casino York Galleria's resilience and its commitment to remaining relevant in a competitive gaming market.
Location and Accessibility
Nestled within the York Galleria Mall, Hollywood Casino enjoys a strategic location that attracts a diverse clientele. This placement within an already popular shopping destination enhances foot traffic, making it a convenient stop for shoppers and gamers alike. With easy access from major highways, including Route 30, getting to the casino is hassle-free, whether one is coming from nearby towns or distant cities.
Public transportation options further highlight the accessibility of the casino. It is well-served by local bus routes, and there are ample parking options available for those who prefer to drive. Moreover, the ease of accessibility is enhanced by clear signage and a friendly layout, making it inviting for people of all ages. The combination of location and accessibility plays a critical role in drawing visitors, regardless of their level of gaming experience, thereby significantly contributing to the casino’s continuous influx of patrons.
Gaming Options and Entertainment
The term "Gaming Options and Entertainment" may seem straightforward, but beneath that umbrella lies a world filled with intricate choices. In the context of Hollywood Casino York Galleria, it's a critical area that shapes the very fabric of visitor experience. Understanding these offerings not only enhances the enjoyment of gamblers but also contributes robustly to the casino's allure, attracting diverse crowds. Here, we will dissect the gaming landscape of the casino, focusing on the main attractions that keep players coming back for more.
Slot Machines and Table Games
Slot machines are often the heart and soul of any casino, and Hollywood Casino York Galleria is no exception. With an extensive array of machines ranging from classic three-reel designs to the latest video slots, there's something for everyone. Players often feel drawn by the glitzy visuals and interactive features. This ensures that the experience remains engaging and offers opportunities for big wins.
When it comes to table games, the options are plentiful. You can find everything from blackjack to roulette. These games require not just luck, but also a degree of strategy that can be rewarding for seasoned players. In some cases, popular variations like mini-baccarat come into play, appealing to newbies who might feel intimidated by the traditional setups.
Many players appreciate the social aspect of table games, where they can interact with dealers and fellow gamblers, fostering a lively atmosphere consistent with the dynamic nature of the casino.
Poker Rooms and Tournaments
For many, the allure of poker transcends a mere game; it’s a contest of skill and psychology. The poker rooms at Hollywood Casino York Galleria provide a dedicated space that caters to players of all levels. Equipped with comfortable seating, ample tables, and an inviting ambiance, these rooms serve as a hub of engaging strategy and competition.
Regular tournaments ramp up the excitement, drawing both seasoned professionals and eager amateurs seeking to test their mettle. The structured format of these tournaments offers a thrilling climax where nerves and calculated risks intertwine. Therefore, players often make a beeline for these events, enticed by the potential prizes and prestige that accompanies poker victories.
Live Entertainment and Events
The gaming offerings at Hollywood Casino York Galleria extend beyond cards and machines. Live entertainment stands tall among the attractions, where the rhythm of music and excitement infuse the atmosphere. Visually striking acts and local bands perform regularly, setting the stage for memorable nights.
Such events are integral in creating a comprehensive entertainment experience. From tribute bands to recognized artists, variety is key. This not only appeals to gamblers but also attracts a wider audience looking for a night out.
"At its best, a casino isn’t just a place to gamble; it’s a multidimensional experience that resonates with all kinds of visitors."
Along with live shows, themed events and seasonal celebrations keep the excitement fresh. This dynamic mix contributes to the casino’s reputation as a prime entertainment destination, drawing in patrons beyond traditional gaming enthusiasts. In sum, the gaming options and entertainment found at Hollywood Casino York Galleria form a rich tapestry that resonates with expectations and aspirations of every visitor.
Dining and Hospitality Services
Dining and hospitality services form the backbone of a fulfilling experience at Hollywood Casino York Galleria. As gamblers and casual visitors alike seek not only to enjoy gaming but also to relish delectable meals and unwind in inviting settings, the variety and quality of these services are paramount. This section dives into what dining and hospitality at this casino entails, highlighting the offerings, atmosphere, and how they enhance the overall experience.


Restaurants and Culinary Offerings
The culinary landscape at Hollywood Casino York Galleria showcases a diverse array of options, designed to cater to every palate. From upscale dining establishments to quick-bite cafes, the casino takes pride in a mix of cuisines that reflect both local flavors and international fare.
- Fine Dining: At the heart of the culinary scene, guests can discover elevated dining experiences featuring skilled chefs who blend creativity with the freshest ingredients. For instance, the signature restaurant serves dishes that surprise with unique flavor profiles and innovative twists on classic recipes. Imagine sinking your teeth into a perfectly cooked steak accompanied by a rich, homemade sauce—it's not just a meal, it's an experience.
- Casual Dining and Quick Service: Not all diners are looking for a prolonged evening meal. For those on the go or wishing to snack between games, fast-casual options offer comfort food that doesn't skimp on quality. Think gourmet burgers, artisanal pizzas, and fresh salads, all prepared with the same care as the fine dining options.
This culinary variety not only satisfies hunger but also creates an ambiance where guests can socialize and relax, bringing an important social element to the gaming experience.
Bars and Lounges
Bars and lounges at Hollywood Casino York Galleria present an inviting atmosphere for visitors to kick back and enjoy a drink after gaming or just to unwind. Here, patrons can expect an extensive drink menu, including crafted cocktails, local beers, and fine wines.
- Signature Cocktails: The mixologists often showcase their skills through unique cocktail creations, where flavors marry in unexpected combinations. Real refreshment comes from sipping on a hand-crafted drink while enjoying live entertainment or the buzzing atmosphere around.
- Social Spaces: With cozy seating arrangements and thoughtfully designed interiors, lounges provide spaces for casual conversations or post-game discussions. The ambiance can shift depending on events, from lively gatherings to intimate corners where guests can enjoy moments of privacy.
These vibrant bars and lounges serve as essential spots for socializing, adding to the casino's allure beyond mere gaming.
Accommodations and Packages
Not every visit can be confined to a day trip, and Hollywood Casino York Galleria recognizes this need by providing convenient accommodation options. The game is only part of the experience, and having a place to rest enhances the overall appeal.
- Comfortable Stay: The hotel on-site offers spacious rooms equipped with modern amenities designed to ensure a restful night. Visitors can take advantage of plush bedding, serene views, and easy access to the casino floor.
- Packages and Offers: Guests who wish to enjoy more than gaming often find special packages that include dining credits, spa services, and even tickets to live events. These all-in-one deals make it easier to plan a visit and can provide significant savings.
As a result, accommodations play a vital role in creating a seamless experience for guests, blurring the lines between a night out and a mini-vacation.
The combination of varied dining choices, lively bars, and comfortable accommodations sets a welcoming tone for both seasoned gamblers and casual visitors.
At Hollywood Casino York Galleria, the dining and hospitality services move beyond just feeding the hungry or offering rooms; they embody the essence of enjoyment and relaxation that complements the thrill of gaming.
Community Engagement and Economic Impact
The intersection of community engagement and economic impact is vital when analyzing the role of Hollywood Casino York Galleria in its local environment. Understanding this relationship sheds light on how the casino not only navigates the complexities of the gaming industry but also contributes to the economic well-being of York and its surroundings. The nuances of these interactions illuminate the broader narrative of community involvement – how partnerships are formed and the tangible outcomes that arise from these connections.
Local Partnerships and Sponsorships
Local partnerships are a cornerstone of Hollywood Casino's strategy. By collaborating with businesses and organizations, the casino fosters a sense of unity and shared purpose.
- Business Collaboration: The casino often partners with local eateries and retailers, creating cross-promotional opportunities. For instance, diners coming to those restaurants may receive discounts on gaming services, encouraging a flow of traffic between businesses.
- Event Sponsorships: Sponsoring local events like fairs or sports tournaments not only showcases the casino’s commitment to community, but can also uplift local morale and economic activity.
These initiatives don’t just serve as marketing tactics; they weave the casino into the fabric of York, making it a contributing member of the local society.
Job Creation and Employment Opportunities
The casino significantly boosts the local job market. With a wide array of positions, ranging from dealers to hospitality staff, unemployment rates see a beneficial dip.
- Direct Employment: The casino employs hundreds of people, providing them with a steady income. This not only supports individual families but also circulates money within the community.
- Skill Development: Beyond just jobs, the casino often hosts training programs. This education equips employees, enhancing their skill sets and increasing their value in the job market.
The net effect is a healthier economy, as employed individuals spend their earnings locally, supporting various providers and services in the area.
Charitable Initiatives
Hollywood Casino York Galleria believes in giving back to the community. Its charitable efforts go beyond mere donations; they are focused on building a stronger, more resilient local base.
- Fundraising Campaigns: Many initiatives are tied to local charities, hosting events that raise awareness and funds. It becomes more than just financial support; it builds relationships and strengthens community bonds.
- In-Kind Contributions: From venues for community meetings to donations for school fundraisers, the casino plays a multifaceted role in local support systems.
These efforts reveal a commitment to social responsibility that often resonates well with patrons, fostering goodwill and enhancing the casino’s reputation in the area.
"By aligning our interests with those of York, we create a symbiotic relationship that benefits everyone."
Thus, a close examination of Hollywood Casino York Galleria suggests that its impact goes beyond the casino floor and lavish gaming options. It speaks to a holistic approach that values local collaboration, economic boost, and charitable giving, aligning itself as a cornerstone of the community economy.


Technology and Innovation in Gaming
The realm of Gaming is constantly evolving, and Hollywood Casino York Galleria stands at the forefront of this transformation. The integration of technology in gaming not only enhances the experience for patrons but also streamlines operations behind the scenes. As bettors, poker players, and casual gamblers navigate this landscape, understanding how technology and innovation shape their gaming environment becomes crucial.
Mobile Gaming and Online Integration
In today's fast-paced world, convenience is king, and Hollywood Casino York Galleria embraces this trend wholeheartedly. Mobile gaming, in particular, has become a game-changer. It allows users to engage in gaming activities right from their smartphones or tablets, breaking down barriers posed by geographic location. Imagine being able to place a bet while enjoying a coffee at a nearby café. This level of accessibility significantly broadens the casino's audience.
Moreover, the casino has introduced online integration that creates a seamless crossover between in-person and digital gambling. For players accustomed to the thrill of a live poker table, the option to continue playing online when away from the casino enhances loyalty and satisfaction. Mobile applications not only provide updates on promotions and events but also allow for real-time tracking of loyalty points accrued through gameplay. More and more casinos are adopting this dual model, recognizing that the future lies in a frictionless experience for the user.
Security and Regulatory Compliance
As the gaming industry embraces innovation, security is a top priority. Hollywood Casino York Galleria invests heavily in state-of-the-art security measures to protect both its assets and its patrons. Every transaction, whether on-site or online, is encrypted and monitored to uphold integrity and maintain the trust of guests. The importance of regulatory compliance cannot be overstated; it exists not only to protect the gaming establishment but also to ensure customer safety.
The legal landscape surrounding gaming in Pennsylvania has seen shifts in recent years, and casinos must remain vigilant to adhere to these regulations. Implementing robust compliance frameworks, staff training, and transparency in all gaming operations forms an essential backbone to their operational strategy. This diligence not only encourages a safe gaming environment but also builds a positive reputation among the gambling community.
Emerging Technology in Casinos
The winds of change in technology bring forth numerous opportunities for Hollywood Casino York Galleria to innovate. From augmented reality that enriches gameplay to artificial intelligence enhancing customer service, each facet of upcoming tech reshapes the casino experience.
For example, AI can tailor gaming recommendations based on the player's past behavior. This not only personalizes the experience but could also introduce users to new games they might enjoy. Similarly, predictive analytics are utilized to forecast trends in customer preference, allowing the casino to adapt its offerings more effectively.
Moreover, advancements in biometric security—like facial recognition technology—are set to play a vital role. This innovation provides a more efficient way to verify identities while significantly reducing the chances of fraud. In an age where convenience and security must coexist, Hollywood Casino York Galleria navigates this landscape by deploying the latest technological advancements effectively.
Visitor Experience and Customer Service
In the bustling world of Hollywood Casino York Galleria, visitors' experience and customer service play vital roles in shaping overall patron satisfaction. A well-rounded visitor experience encompasses everything from the moment a guest steps through the door to their journey throughout the casino. Positive interactions not only encourage repeat visits but also foster a sense of loyalty and community among guests.
Good customer service acts as the backbone of any successful casino, impacting customer retention and influencing the casino's reputation. Staff training, attentiveness, and helpfulness become equally as important as gaming or dining offerings. Here’s a closer look at how this casino addresses various aspects of visitor experience and customer service.
Guest Assistance Programs
Hollywood Casino York Galleria takes great pride in its guest assistance programs designed to enhance the overall experience. They offer a plethora of support systems tailored to meet the diverse needs of their patrons. Whether it’s for helping first-timers navigate the maze of slot machines or providing information about promotions, these programs create a welcoming atmosphere.
- Information Desks: Staffed by friendly personnel, information desks are placed strategically throughout the casino, providing instant help related to gambling options, directions to different areas, or details about upcoming events.
- Accessibility Services: The casino ensures that all guests, including those with disabilities, can enjoy their visit. Wheelchair rentals and assistance for navigating various attractions are readily available.
- 24/7 Support Line: Guests in need of immediate assistance can reach out through a dedicated support line, providing peace of mind and ensuring prompt attention.
"Customer service excellence is not just a goal; it’s a commitment to every guest who walks through our doors.”
– Management at Hollywood Casino York Galleria
Loyalty Programs and Incentives
To cultivate long-term relationships with patrons, Hollywood Casino York Galleria implements well-structured loyalty programs and incentives. These initiatives are crafted to reward returning guests, ensuring they feel valued and appreciated during their visits. Gaming enthusiasts can benefit significantly from these efforts:
- Player’s Club Membership: Patrons can sign up for membership, which grants access to exclusive promotions, points on gaming play, and offers on dining or entertainment options. This loyalty card usually equates to tangible rewards based on gaming activity, which can ultimately result in free plays or cash back.
- Tiered Rewards: The more one plays, the more perks they earn. This tiered structure creates an engaging dynamic where frequent players aspire to reach higher levels for additional benefits.
- Exclusive Events: Members receive invitations to special events—like private tournaments or previews of new slot machines—providing exclusive experiences that add value to their gaming journey.
Feedback and Improvement Mechanisms
Listening to the voices of patrons is paramount. Hollywood Casino York Galleria actively seeks feedback and improvement mechanisms to continuously enhance the visitor experience. By treating customer input as a goldmine of information, the establishment can address pain points and adapt to changing preferences:
- Surveys and Feedback Forms: After a visit, guests may receive follow-up surveys either via email or at the casino to provide insights on their experiences. This raw feedback can be invaluable in identifying areas for improvement.
- Social Media Monitoring: Customer interactions on social media platforms like Facebook and Reddit are closely monitored. Complaints or praises shared online help the casino understand public perception and make necessary adjustments.
- Guest Relations Team: A dedicated team focuses on resolving issues on the fly. If a guest expresses dissatisfaction, this team works to turn a potentially negative experience into a favorable one. Their quick response can save a visit from being less than optimal.
In summarizing the visitor experience, Hollywood Casino York Galleria prioritizes customer service as a core mission. From assistance programs and robust loyalty offerings to receptive feedback channels, the establishment emphasizes a holistic approach to keeping guests engaged and returning time and again.
Regulatory Environment and Challenges
The regulatory environment surrounding casinos, including Hollywood Casino York Galleria, is crucial to understanding their operations and long-term viability. The legal framework is not only about compliance; it influences everything from the types of games offered to how the casino engages with its community. Regulatory challenges often arise, impacting operational strategies as casinos must navigate a complex landscape of local, state, and federal laws. Knowing these elements can help patrons understand the safety and security measures that are in place to protect their interests while gambling.
Legal Landscape of Gaming in Pennsylvania
Pennsylvania has carved a unique niche within the American gaming scene. The introduction of legalized gambling in 2004 through the Pennsylvania Race Horse Development and Gaming Act has paved the way for numerous casinos, including the Hollywood Casino York Galleria. The state has adjusted its policies, allowing for a mixture of slot machines, table games, and more recently, sports betting. This shift reflects an effort to not only boost revenue but also cater to a diverse audience.


However, the road hasn't always been smooth. The regulatory body, the Pennsylvania Gaming Control Board, enforces strict guidelines on gambling operations. Therefore, casinos must invest considerable time and resources to comply with these regulations. These laws govern everything from equipment testing to employee background checks, ensuring a secure environment for patrons. Compounded with many stakeholders, including local governments and community groups, navigating this legal landscape requires a delicately balanced approach.
For more information on Pennsylvania's gambling laws, check out Wikipedia on Gaming in Pennsylvania.
Impact of Legislation on Casino Operations
Legislative changes can quickly shape the operational landscape of casinos. For instance, the recent expansion of online gaming and sports betting legislation in Pennsylvania has led to increased competition but also new revenue streams for establishments like Hollywood Casino York Galleria. This adaptation not only increases foot traffic but also allows for innovative marketing strategies aimed at both traditional and online gamblers.
Moreover, changes in tax structures or gaming fees imposed by the state could significantly affect profitability. If taxes rise, the casino may need to alter its promotional strategies or adjust payouts, which can directly influence customer satisfaction and retention.
"Understanding the regulatory challenges faced by a casino is as important as knowing the games on offer. It shapes the operational framework and ultimately affects the guest experience."
Despite these obstacles, a compliant casino can foster community trust. Active engagement with local stakeholders to address concerns about gambling addiction and related social issues is crucial. Thus, the ability to adapt to changing laws while showing commitment to responsible gaming significantly impacts the casino's reputation and sustainability in the long term.
Future Directions of Hollywood Casino York Galleria
The journey of Hollywood Casino York Galleria is one of adaptation and innovation. As the gambling industry evolves rapidly, the future of this establishment hinges on its ability to anticipate changes and react accordingly. Understanding the future directions of this casino is crucial for stakeholders, employees, and patrons alike. This section dissects the anticipated expansions, trends shaping the gaming landscape, and how the casino intends to cater to shifting consumer preferences.
Anticipated Expansions and Developments
Hollywood Casino York Galleria plans to broaden its reach and offerings significantly. Future expansions could involve physical renovations or the introduction of new gaming technologies. For example, integrating state-of-the-art slot machines and table games that utilize immersive technologies can elevate the gaming experience.
- Possible Developments:
- Construction of new gaming areas
- Expansion of existing dining options
- Enhanced event spaces for entertainment and community gatherings
Furthermore, the casino may enhance partnerships with local businesses to create a more cohesive entertainment and shopping experience. Such collaborations can provide mutual benefits, drawing more visitors to the casino while supporting local commerce.
Trends in Gaming and Entertainment
The gaming world is not a static environment. It's ever-changing, influenced by technology, demographics, and cultural shifts. Key trends will likely influence how Hollywood Casino York Galleria navigates its future:
- Mobile Gaming Integration: With the rise of mobile devices, casinos are increasingly exploring ways to offer gaming options through mobile platforms. This integration can provide convenience and access, attracting both tech-savvy and traditional gamblers.
- Sustainability Focus: As awareness of environmental issues grows, casinos may prioritize sustainability in their operations, perhaps by reducing waste or incorporating energy-efficient technologies.
- Experiential Offerings: Beyond gaming, providing tailored experiences—like themed nights or special events—becomes crucial in appealing to a broader audience. The days of merely placing bets are fading; every visit needs to feel significant.
Adapting to Changing Consumer Preferences
Consumer preferences in the gaming sector shift like the sands of time. Understanding these changes is fundamental for Hollywood Casino York Galleria to thrive. Here are some considerations:
- Diverse Gaming Options: As younger visitors enter the scene, their preferences may skew towards varied gaming experiences. Casinos must recognize and adapt, perhaps beming more inclusive of games that resonate with this demographic.
- Customer-Centric Services: Prioritizing customer service will become increasingly vital. A personalized approach can enhance visitor loyalty. Initiatives like loyalty programs that reward frequent visits can be effective.
- Feedback Mechanisms: Regularly collecting feedback empowers the casino to respond to guests' needs—this may include everything from fine-tuning the gaming floor layout to adjusting dining offerings.
"Engaging consumers actively leads to a more robust brand image and a thriving environment for everyone around."
This adaptability and responsiveness ensures Hollywood Casino York Galleria is not just a place where bets are placed, but a vibrant hub that resonates with the community and visitors alike.
End: The Role of Hollywood Casino York Galleria
As we consider the landscape of entertainment and gaming within the region, the Hollywood Casino York Galleria plays a pivotal role in shaping not just the gaming experience but also the community around it. Its existence has ramifications that go beyond mere games and slot machines; it influences social interaction, economic stability, and community solidarity. The casino functions as a hub, magnetizing visitors who, in turn, support nearby businesses, creating a synergistic effect that benefits the local economy.
Summary of Key Insights
The exploration into the dynamics of Hollywood Casino York Galleria unveils several critical takeaways:
- The Integration within the Community: The casino has seamlessly woven itself into the fabric of the local culture, becoming an essential destination for entertainment and leisure.
- Diverse Gaming Options: Patrons can enjoy a variety of gaming options ranging from traditional slot machines to live poker tournaments, catering to a wide array of gambling preferences.
- Economic Contributions: Hollywood Casino York Galleria is not just a gaming facility; it's a significant contributor to job creation and local revenues, thus uplifting the community economy.
- Innovative Approaches: With the incorporation of technology in gaming and security, the casino remains ahead of the curve, ensuring a safe and engaging experience for its visitors.
With these elements in mind, it becomes evident that understanding the casino encapsulates broader social and economic themes that reflect the state of entertainment and gaming today.
Implications for the Local Community
The implications of Hollywood Casino York Galleria extend into various facets of the local community:
- Local Economy Boost: The casino generates employment, providing jobs not only within its walls but also supporting local service industries. This boosts the overall economic climate of the area.
- Community Engagement: Through local partnerships, sponsorships, and charitable initiatives, the casino fosters a sense of community, encouraging active participation in local events.
- Potential for Growth: As the casino adapts to consumer preferences and industry trends, it can attract more visitors, which would benefit local infrastructure and businesses.
Overall, the casino's role extends beyond entertainment; it is a cornerstone that contributes to the vibrancy and strength of the York community. This understanding prompts a reexamination of how entertainment venues can operate as community partners rather than standalone entities.
As Hollywood Casino York Galleria looks toward the future, it stands not just as a hub for gaming but as a vital part of York's communal identity.